Q: How long is the shipping and handling period?
A: We estimate that our freight companies deliver within seven to ten business days. Poor weather, traffic, and holidays can often slow shipments down one or two days.Handling time is 2-3 days *shipping time is estimated, not guaranteed (though 99% of our orders make it on time).

Q: Are the games new or refurbished?
A: All games are 100% new, in the box!

Q: What does your delivery include?
A: You will really enjoy our completely free delivery in the continental U.S! You will need to be home for delivery, which the freight company will reach out to you to schedule. Your game will arrive via a freight trucking company on a pallet and brought to your front door. The easiest way to move the game is to remove the game from the pallet, box, and protective shrink wrap and foam. Cocktail table games are moved easiest with two people lifting beneath the player panels. Upright arcades are actually on wheels, but will probably take two to move off the pallet/through doorways.

Q: Is there any set-up/ assembly required?
A: Nope! Your game is assembled and ready to play.
Q: Does the game plug into a standard electrical outlet? Is it provided?
A: Yes! We pack your power cable into the coin box for safe keeping during shipping!
Use the keys provided to open the door below the coin mechanism. This is your coin box, and where you will find your power cord.